Privacy Policy.

CurbSide Search LLC ("CurbSide Search," "we," "our," or "us") is an SEO agency that works exclusively with home service businesses. We provide search engine optimization, Google Business Profile management, content strategy, and related digital marketing services.

This Privacy Policy applies to all information collected through our website at curbsidesearch.com, any communications we have with you, and any services we provide to you as a client.

We collect information in three ways: information you give us directly, information collected automatically when you visit our site, and information we receive from third parties.

Information You Provide Directly

When you fill out our audit request form, contact us by email, or engage with us as a client, you may provide:

• Your name and business name
• Email address and phone number
• Your business website URL and service area
• Information about your business, niche, and goals
• Billing and payment information (processed securely through our payment processor)
• Any other information you choose to share with us

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies, web beacons, and similar technologies, including:

• IP address and general geographic location
• Browser type, version, and operating system
• Pages visited, time spent on each page, and referring URLs
• Device type and screen resolution
• Search terms used to find our website

Information from Third Parties

We may receive information about you from third-party tools and platforms we use to operate our business, including Google Analytics, Google Search Console, and our CRM system. This information is used solely to improve our services and your experience.

We use the information we collect only for legitimate business purposes. Here is exactly what we use your data for:

Purpose	What It Involves
Providing Our Services	Delivering the SEO strategy, content, and reporting services you have engaged us for
Communication	Responding to your inquiries, sending you your monthly reports, and conducting strategy calls
Audit Requests	Analyzing your Google presence and preparing your free SEO audit
Billing	Processing your monthly retainer and sending invoices
Site Improvement	Understanding how visitors use our website so we can make it better
Legal Compliance	Meeting our legal obligations and enforcing our agreements

We do not sell your personal information. We do not use your information for automated decision-making that produces legal or similarly significant effects. We do not use your personal data for purposes other than those listed above without first asking your permission.

Our website uses cookies and similar tracking technologies to understand how visitors use our site and to improve your experience.

Types of Cookies We Use

• Essential cookies: Required for the website to function properly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our site (via Google Analytics). These track page views, session duration, and traffic sources.
• Preference cookies: Remember your settings and preferences across visits.

Google Analytics

We use Google Analytics to collect aggregated, anonymized data about website traffic and usage. Google Analytics uses cookies to track user sessions. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Managing Cookies

Most browsers allow you to control cookies through their settings. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

We do not sell, trade, or rent your personal information to third parties. We share your information only in the following limited circumstances:

Service Providers

We work with trusted third-party vendors who help us operate our business. These vendors only have access to your information as necessary to perform their specific services and are contractually obligated to protect your data. Our current service providers include:

• Payment processing (for billing)
• Email service providers (for client communications)
• CRM software (for managing client relationships)
• Analytics tools (Google Analytics)
• Cloud storage and project management tools

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If CurbSide Search is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if this occurs.

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations.

• Active clients: We retain all client data throughout the engagement and for up to 3 years after the engagement ends, for reporting, legal, and accounting purposes.
• Audit requests and inquiries: We retain contact information from audit requests for up to 2 years in case you choose to engage our services in the future.
• Analytics data: Anonymized website usage data collected via Google Analytics is retained according to Google's standard retention policies (26 months by default).
• Billing records: We retain transaction records for 7 years as required by standard accounting and tax regulations.

When data is no longer needed, we securely delete or anonymize it. You may request deletion of your data at any time (see Your Rights below).

Depending on where you are located, you may have certain rights regarding your personal information. We honor these rights regardless of your location.

Rights You Have

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (such as legal obligations).
• Portability: You have the right to receive your data in a structured, commonly used, machine-readable format.
• Objection: You have the right to object to our processing of your data for certain purposes.
• Withdrawal of Consent: Where we rely on your consent to process data, you may withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of these rights, email us at marketing@curbsidesearch.com with your request. We will respond within 30 days. We may need to verify your identity before processing certain requests.

Opting Out of Communications

You can opt out of marketing communications at any time by clicking the unsubscribe link in any email we send or by emailing us directly. Note that we may still send you transactional emails related to an active service engagement.

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

• Our website uses HTTPS encryption for all data transmitted between your browser and our server
• Access to client data is restricted to team members who need it to perform their work
• We use reputable, security-audited third-party tools for storing and processing client data
• Payment information is processed by PCI-DSS compliant payment processors and is never stored on our systems

No method of transmission over the internet or electronic storage is 100% secure. While we use commercially reasonable measures to protect your data, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at marketing@curbsidesearch.com.

Our website and blog articles may contain links to third-party websites, tools, and resources — including links to Google, industry publications, and tools we reference in our content. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices.

We encourage you to review the privacy policy of any third-party site you visit through links on our website. The presence of a link to a third-party site does not constitute our endorsement of that site or its privacy practices.

Our services are designed for businesses, not individuals, and our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately at marketing@curbsidesearch.com and we will promptly delete that information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised policy on this page with the new effective date
• For material changes, notify active clients by email at least 14 days before the changes take effect

Your continued use of our website or services after the effective date of any updated policy constitutes your acceptance of the changes. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, we want to hear from you. We are committed to resolving privacy concerns promptly and transparently.